FAQ

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How long will it take to get my order?

We ship all of our orders through USPS Priority and First Class Mail. Most of the international orders go through First Class International. Packages that weighs 14 ounces or more are shipped with USPS Priority. Everything else that weighs 13 ounces or under are shipped with USPS First Class. Orders are processed and shipped within 1-2 business days, plus transit time. Shipping for USPS Priority takes about 2-3 business days, USPS First Class takes about 2-5 business days, and USPS First Class International can take about 1-14 business days. All orders that are paid with an eCheck will be shipped once the check is cleared, which takes about 2-3 business days. Any orders that total $50 (USD) or more has the option to have a confirmation signature (must be home to receive/sign package) upon request. If you have any questions/concerns please contact us: blovedclothing.bigcartel.com/contact.

Can I exchange or return an item I purchase from Beloved?

Yes, we do accept returns and exchanges after 30 days of purchase. The item must be unwashed and unworn to be accepted. For exchanges, please contact us through blovedclothing.bigcartel.com/contact for further information and cover shipping costs. For a return/refund, there is a 10% restocking fee and the customer is responsible all shipping fees.